Cookie Policy

1. What Cookies Are

Cookies are small text files placed on your device when you visit a website. They allow a site to remember information about your visit, such as items you have added to a basket or preferences you have set, so that your experience is consistent as you move between pages. Similar technologies, such as local storage, may be used alongside cookies for the same purposes described in this policy.

2. How We Use Cookies

On the Unmow site, cookies are primarily used to support core shopping functionality. When you add a regional seed kit, a conversion tool, or a reference map to your basket, a cookie or similar technology keeps track of your selections as you continue browsing, so your basket is not lost if you move between the product grid and another page. Cookies also help remember whether you have interacted with certain on-page elements, such as the mobile navigation menu or the product filter you last selected when browsing kits.

We use cookies to understand, in aggregate, how gardeners move through our site: which regional kits are viewed most often, which sections of the homepage lead to an order, and how our tabbed "how it works" guidance is used. This helps us improve the layout and content of the site over time.

3. Categories of Cookies We Use

Strictly necessary cookies are required for the site to function correctly. These support your shopping basket, remember quantities and selected kits as you browse, and allow the checkout process to work as intended. Without these cookies, core features such as adding a seed kit to your basket would not function properly.

Preference cookies remember choices you make while browsing, such as which product filter category you last selected, so that returning to the products section shows you a consistent view.

Analytics cookies help us understand overall visitor behaviour across the site in an aggregated form, such as which regional kit pages receive the most attention during particular seasons. This information helps us plan stock levels and content updates without identifying you individually.

4. Session Versus Persistent Cookies

Some cookies used on our site are session cookies, which are deleted automatically once you close your browser. These are typically used to maintain your basket contents during a single visit. Others are persistent cookies, which remain on your device for a set period so that certain preferences, such as a previously selected product filter, are remembered on a future visit.

5. Managing Cookie Preferences

Most web browsers allow you to control cookies through their settings, including the ability to block cookies entirely, delete existing cookies, or receive a notification each time a new cookie is set. Because our basket and checkout functionality relies on certain strictly necessary cookies, disabling all cookies may prevent the site from remembering the contents of your basket as you browse between our regional kits, small space kits, and conversion tools.

If you choose to restrict cookies, you may still browse the site and view product information, but some interactive features, including the shopping basket and checkout flow, may not work as intended.

6. Cookies Set by Embedded Content

Certain elements on our site, such as embedded icon fonts or design libraries used to render visual elements like navigation icons, may load resources from external providers. Where this occurs, those providers may set their own cookies or collect basic technical data as part of delivering that resource to your browser, in line with their own practices.

7. Changes to This Cookie Policy

As our site evolves, for example as we add new tools for planning a lawn conversion or expand our regional product filters, the cookies we use may change accordingly. We review this policy periodically to make sure it accurately reflects the technologies in use across the site.

8. Further Information

For more detail on how the personal information associated with cookies is handled, please refer to our Privacy Policy, which describes how we collect, use, and protect information gathered while you browse and shop with Unmow.